top of page

Refund Policy

At Wild Raven Tarot, every reading is prepared and executed with care, intention, and time. Because tarot readings are a personalized service, this Return & Refund Policy explains when refunds may or may not be issued.

1. No Refunds on Completed Readings

All tarot readings—whether delivered live, by video, by email, or through any other format—are non‑refundable once the reading has been completed or delivered.

This is because:

  • Tarot readings are custom, intuitive services

  • Time, energy, and preparation are invested before and during each session

  • The service cannot be “returned” once performed

If you are unhappy with your experience, please reach out so we can discuss it. While refunds are not offered, we want every client to feel supported.

2. Cancellations & Rescheduling

Client‑Initiated Cancellations

  • 24+ hours before your appointment:
    You may cancel for a full refund or request to reschedule.

  • Less than 24 hours before your appointment:
    Refunds are not available, but you may request one reschedule at our discretion.

No‑Shows

If you miss your appointment without notice, the session is considered completed and no refund or reschedule will be provided.

3. Technical Issues (For Online Readings)

If a reading cannot be completed due to:

  • Internet outages

  • Platform failure

  • Technical problems on our end

We will reschedule your session at no additional cost.

If the issue is on the client’s side, we will make reasonable attempts to reconnect. If the session cannot continue, a one‑time reschedule may be offered.

4. Digital Products (If Applicable)

If Wild Raven Tarot offers digital items such as:

  • PDFs

  • Guides

  • Recorded readings

  • Courses

These items are non‑refundable once delivered, as they cannot be returned.

5. Gift Certificates

Gift certificates are:

  • Non‑refundable

  • Not redeemable for cash

  • Transferable to another person

6. Right to Refuse Service

Wild Raven Tarot reserves the right to refuse or cancel a booking.
If we cancel a session for any reason before it is delivered, you will receive a full refund.

7. Contact

If you have questions about this policy or need help with a booking, please contact:

Wild Raven Tarot
Email: wildraventarotaz@gmail.com

Please be aware that readings are not a replacement for professional advice, such as medical, legal, or financial guidance. By interacting with the content on this site, you agree that you take full responsibility for your interpretations and decisions made based on the readings offered.

Here are some links to useful services in case you or someone you know needs assistance.

Mental Health & Suicide Crisis

  • 988 Suicide & Crisis Lifeline – Dial 988 or call (800) 273‑8255; also available via text 988

  • Crisis Text Line – Text HELLO to 741‑741

  • Crisis Text Line (Spanish) – Text REASON to 741‑741

  • Self‑Injury Support – 1‑800‑366‑8288

  • National Runaway Safeline – 1‑800‑786‑2929

  • National Suicide Prevention Lifeline – (800) 273‑8255

  • National Suicide Prevention, Awareness & Support – www.suicide.org

Domestic Violence & Abuse

  • National Domestic & Intimate Partner Violence Hotline – (800) 799‑7233

  • National Teen Dating Abuse Hotline – (866) 331‑9474

  • National Sexual Assault Hotline – (800) 656‑4673

  • RAINN (Rape Abuse & Incest National Network) – (800) 656‑HOP‑E / (800) 810‑7440 (TTY)

  • StrongHearts Native Helpline – (844) 762‑8483 (7 a.m.–10 p.m. CT)

  • Family Violence Helpline – (800) 996‑6228

​​

Child & Youth Services

  • Childhelp National Child Abuse Hotline – (800) 422‑4453 or text 1‑800‑4‑ACHILD

  • National Center for Missing & Exploited Children – (800) 843‑5678

  • U.S. Missing Children Hotline – (800) 235‑3535

  • The Trevor Project – (866) 488‑7386 or text “START” to 678678

  • Trans Lifeline – (877) 565‑8860 (U.S.)

​​

Substance Use & Addiction

  • Alcoholics Anonymous National Hotline – (800) 624‑7455

  • Gamblers Anonymous National Hotline – (800) 273‑8255 (general) or (410) 332‑0402 (compulsive gambling)

  • Narcotics Anonymous National Hotline – (800) 240‑0276

  • Overeaters Anonymous National Hotline – (888) 236‑1188

  • Sex Addicts Anonymous National Hotline – (800) 477‑8191

​​

Other National Resources

  • United Way 2‑1‑1 – (800) 233‑4357 or 2‑1‑1

  • Physician Support Line – (888) 409‑0141 (8 a.m.–1 a.m. ET)

  • Naseeha – (866) 627‑3342 (24/7)

  • BlackLine – (800) 604‑5841 (LGBTQ+ Black femme support)

  • Caregiver Help Desk – (855) 227‑3640 (8 a.m.–7 p.m. ET)

bottom of page